Frequently asked questions to help you buy a voucher, a gift box or an item - CASINO 2OOO
Are gift boxes sent immediately after purchase?
Your CASINO 2000 gift box is sent immediately after purchase, in digital format, for quick and flexible use by the recipient.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available in several formulas, such as the Relaxation & Well-Being box or the Gourmet & Refinement box, to offer unforgettable moments at our establishment CASINO 2OOO.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift check directly to the recipient without them seeing the amount by checking the 'Hide the amount' option during your order on our CASINO 2OOO website.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send the box by email, by mail, or pick it up in person when finalizing your order at CASINO 2OOO.
Can I buy multiple gift boxes online for different people?
You can absolutely purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, to delight your loved ones with unforgettable moments at CASINO 2OOO.
How do I create a group fund and invite people?
To create a kitty and offer a CASINO 2000 gift box, select the dedicated option during your online purchase. You can then invite participants by email or by sharing a link. The reservation conditions are specified at the time of purchase.
How can I choose the amount for a gift card?
To choose the amount for a gift card at CASINO 2OOO, you can select from the available options, such as the Plaisir gift card starting at 10 euros or the Les Roses gift card at 50 euros. The gift boxes also offer predetermined amounts for specific experiences, like the Détente & Bien-Être box at 298.80 euros for two people.
How can I log in to my account?
To access your account on our website, enter your email address and password on the login page. If you have forgotten your password, use the 'Forgot Password' option to reset it. Enjoy your experience with CASINO 2OOO.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button in our establishment CASINO 2OOO.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order and you can give them to your loved ones for unforgettable moments at CASINO 2OOO.
How do I remove a gift box from my cart?
To remove a gift set from your basket, click on the delete icon next to the concerned item. You can also empty your entire basket using the dedicated option on our CASINO 2OOO website.
How do I purchase or give a gift box?
To offer a CASINO 2000 gift box, select your box from our options, add it to your cart, and complete your order online. You can customize your box with a message and choose immediate digital delivery or home delivery.
Can we give a gift certificate and let the recipient choose the experience?
Absolutely, our gift checks allow the recipient to freely choose their experience among our restaurant and stay offers, for an unforgettable moment at CASINO 2000.
Can I modify or cancel my order?
Modifications or cancellations of your gift box order depend on the conditions specified at the time of purchase. You can enjoy memorable moments with our gift boxes, such as stays or gastronomic experiences, at our establishment CASINO 2OOO.
Is the gift box customer service reachable by email?
You can send us an email for any questions regarding your gift box. We commit to responding within 48 business hours at CASINO 2OOO.
Is the gift box customer service reachable by phone?
Customer service is available by phone from Monday to Friday, 9 AM to 6 PM for any questions regarding your CASINO 2OOO gift box.
Can I check the status of my gift box online?
You can check the status of your gift box online via your personal space on our website. Use the credentials provided at the time of purchase to access this information. CASINO 2OOO.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about gift boxes. Opening hours are indicated on the contact page of our establishment CASINO 2000.
Is there a dedicated customer service for gift boxes?
CASINO 2000 offers a dedicated customer service to answer all your questions about your gift box. You can customize your gift voucher and book your dates directly with the CASINO 2000 establishment.
Is there a dedicated FAQ for gift boxes?
This FAQ is specifically designed to answer your questions about CASINO 2OOO gift boxes. You will find useful information about their use, validity, and much more, to fully enjoy your experience at our CASINO 2OOO establishment.
Is spa access included in my gift box?
Access to the spa is included in the CASINO 2OOO Relaxation & Well-Being gift box. Check the conditions of your gift box to confirm this option.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a CASINO 2000 gift box has access to the same services as other customers, in accordance with the establishment's conditions. Whether it's for gastronomy, entertainment, or the hotel, they fully enjoy the unique experience offered by CASINO 2000.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed on the box itself or in the accompanying booklet. You will find all the necessary information to fully enjoy your experience at CASINO 2OOO.
Is parking included in my gift box?
The gift box does not include parking. You can park on-site by using the available parking lots near our establishment CASINO 2OOO.
Is breakfast included in my gift box?
Breakfast is not included in the CASINO 2OOO gift boxes. To fully enjoy your stay, you can discover our varied gastronomic offer, blending French and international cuisines.
Is special attention given to the recipient of a gift box?
At CASINO 2000, the recipient of a gift box enjoys special attention to book their dates and customize their experience according to their preferences, in a contemporary and elegant setting, with a varied offer of French and international gastronomy.
Is a welcome drink included in my gift box?
Your gift box includes a welcome drink to start your relaxation and entertainment experience at CASINO 2OOO.
Should we bring towels to the Spa?
Towels are provided by the establishment for your comfort at the CASINO 2000 spa.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple CASINO 2000 gift boxes for your employees and customize them according to your preferences. Customization options are available for each box, with the possibility to choose and combine the experiences offered by our establishment CASINO 2000.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple gift boxes for your clients and send them directly, either in digital or paper format, according to your preferences. The boxes are customizable and delivered immediately, for an unforgettable relaxation and entertainment experience at CASINO 2OOO.
Do you offer preferential rates for bulk purchases?
Discounted rates apply for bulk purchases, with a customized quote based on the ordered volume at CASINO 2OOO.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for employee committees, with preferential rates and customization options, for unforgettable moments at CASINO 2OOO.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The update is possible according to the purchase conditions, at our CASINO 2OOO establishment.
How can I leave a review for my gift box?
To share your experience with your gift box, log in to your customer account and leave a review. The terms are specified at the time of booking, at our establishment CASINO 2000.
How can I contact the store?
The general terms and conditions of sale and use of the gift boxes are available on the CASINO 2000 website.
Is there a dress code for the gift box?
The dress code at CASINO 2OOO is smart casual to fully enjoy the entertainment and dining areas. For a stay or dinner, smart attire is recommended to respect the contemporary and refined atmosphere of the CASINO 2OOO establishment.
From what age can I get a treatment?
The minimum age to receive a treatment at CASINO 2OOO varies depending on the services. The gift boxes detail the specific conditions for each experience.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is required at the CASINO 2000 establishment.
How can one access the hotel from the airport?
CASINO 2000 is accessible within a 20-minute drive from Luxembourg City. For more precise information on access from the airport, you can consult the conditions of the CASINO 2000 establishment.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is ensured in our CASINO 2OOO establishment.
Are pets allowed in the establishment?
The establishment CASINO 2OOO accepts pets under specific conditions. It is advisable to check directly with the establishment to know the exact terms.
Where can I find the menus?
The menus of the restaurants at CASINO 2000 are available on the detailed sheet of each set or directly on the establishment's website. You will find a varied offer blending French and international cuisines for a rich and diverse gastronomic experience at CASINO 2000.
What are the hours of operation?
The hours of CASINO 2000 vary depending on the services and events. The establishment is open every day, with extended hours to fully enjoy the gastronomic and gaming experience. For precise information, consult the official website of CASINO 2000.
Is there parking available near the establishment?
CASINO 2000 has a nearby parking lot to facilitate your access to the CASINO 2000 establishment.
What are the delivery methods for gift boxes/vouchers?
CASINO 2000 gift boxes can be delivered by email or by mail, depending on your preference. The gift voucher is customizable and sent immediately in digital format, or to your home. You get the best rate by purchasing directly from the CASINO 2000 establishment.
Is postal delivery offered?
Yes, we offer mail delivery of our CASINO 2000 gift boxes. Delivery times and conditions vary depending on the chosen establishment, with the possibility of immediate digital delivery.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for moments of relaxation, gastronomy, or entertainment at CASINO 2OOO. For additional items, the conditions are specified at the time of purchase of your gift box.
Is the gift box available in physical format?
You can choose between a physical gift box or a digital version to offer an unforgettable moment at CASINO 2000.
Is the box presented in a neat packaging?
Our gift boxes are presented in an elegant and careful packaging, for a memorable gifting experience at our CASINO 2OOO establishment.
Is the gift box available in a digital format (e-gift box)?
Yes, you can offer a CASINO 2000 digital gift box. It is sent immediately by email, allowing the recipient to enjoy their relaxation and entertainment experience right away.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient when placing your order. The gift box can be personalized and sent to your home, or received immediately in digital format. Shipping costs vary depending on the conditions of the CASINO 2OOO establishment.
Do you deliver gift boxes internationally?
Yes, CASINO 2OOO gift boxes are delivered internationally. Shipping costs and delivery times vary depending on the destination, with immediate delivery in digital format or to your home.
What are the delivery times for gift boxes by mail?
CASINO 2000 gift boxes are sent within 48 hours by mail, with the option of immediate digital delivery. You receive your gift box directly at your home, with a personalized gift certificate for a memorable experience at CASINO 2000.
Is it possible to schedule a delivery date?
You can choose the shipping date of your gift box during your order. The box is sent immediately in digital version, allowing you to customize it as you wish. Enjoy the unique experience offered by our establishment CASINO 2OOO.
Is express delivery available?
Express delivery is available for CASINO 2000 gift sets, allowing for quick receipt and immediate pleasure for your loved ones.
How can I track my order?
To track your CASINO 2000 gift box order, log in to your account on our website. You will find the necessary information to track the shipment of your gift box there.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail, as per your convenience. The delivery options are available during your order in our official CASINO 2OOO store.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is usually 3 to 5 business days. You will receive your gift box directly at your home to give to your loved ones at our CASINO 2OOO establishment.
If I cancel my reservation, is my gift box still valid?
In case of cancellation, your CASINO 2000 gift box remains valid. You can use it for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your CASINO 2OOO gift box depends on the establishment's conditions. The beneficiary can book their dates with the establishment and enjoy their gift box according to availability and current conditions.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and the establishment's conditions. You can take advantage of this flexibility to choose an experience that suits you, at our CASINO 2000 establishment.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, in our establishment CASINO 2OOO.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the establishment's conditions. You can book your dates at CASINO 2OOO and enjoy your relaxing moment according to availability.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box is specified at the time of booking, according to the conditions of our establishment CASINO 2OOO.
Is it possible to reschedule without fees with a gift box?
Rescheduling is possible depending on the availability of the CASINO 2OOO establishment. The exact terms are indicated at the time of booking.
Can I convert my gift box into a gift card?
CASINO 2000 gift boxes cannot be converted into gift checks. You can use them to book a gastronomic experience or an overnight stay at our CASINO 2OOO establishment.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
CASINO 2000 offers special gift boxes for special occasions like Valentine's Day, Christmas, or weddings. Discover our online offers to find the one that suits the event you want to celebrate with CASINO 2000.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
Discover our gift sets tailored for groups, birthdays, and special occasions like bachelorette or bachelor parties. Whether you're looking for a gourmet moment, a relaxing experience, or an unforgettable night out, our offers are designed to suit your desires. Explore our selection to find the perfect gift set to offer at our establishment CASINO 2000.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by CASINO 2000 are official and guaranteed without intermediaries. You benefit from a personalized gift certificate and immediate digital delivery, with secure payment directly to the CASINO 2000 establishment.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the CASINO 2000 gift boxes correspond to those offered by the establishment, but it is recommended to check the specific conditions for any particularities.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Services can be exchanged according to availability and the conditions of the CASINO 2OOO establishment.
Is it possible to pay for a gift box by bank transfer?
Payment by bank transfer is possible to settle a gift box at CASINO 2OOO.
Is online payment secure?
Online payment for your gift boxes is fully secured on our platform. You thus benefit from a purchase with complete peace of mind, with a personalized gift certificate and immediate digital delivery, directly from our official CASINO 2000 store.
Is payment via group or shared payment possible?
Payment via pot or shared is not available at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order at CASINO 2OOO.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer a memorable experience at CASINO 2OOO, but they are not exclusive to our establishment. Each box allows you to enjoy an overnight stay or a meal at our selection of venues, for moments of relaxation and pleasure.
Is it possible to pay in installments?
Payment in installments is possible according to the terms offered during your order at our CASINO 2OOO establishment.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. You receive a personalized voucher to send directly to your home or print at your own convenience, with the guarantee of getting the best rate at CASINO 2OOO.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative order for their purchases of gift boxes at CASINO 2OOO.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
Payments are secured by a certified provider compliant with PCI DSS standards, ensuring a secure transaction for your gift box purchases at CASINO 2OOO.
When purchasing a gift box, do I keep the history of my orders?
Your order history is accessible in your customer account. There, you will find all the details of your purchases of gift boxes for CASINO 2000.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
You can pay for your CASINO 2000 gift box by credit card, PayPal, Apple Pay, or Google Pay. All these payment methods are secure and available directly when placing your order.
Can I receive an invoice after my purchase?
After purchasing a gift set, you will receive an invoice by email. You can also find it in your customer account on our CASINO 2OOO website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure and processed directly by CASINO 2000.
Can a promotional code be used?
You can use a promotional code when purchasing your gift set. Check its validity and usage in the general terms and conditions of our establishment CASINO 2000.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift set, we accept payments by credit card, PayPal, and bank transfer. The payment is secure, and you benefit from the best rate directly from the CASINO 2000 establishment.
Do you accept vacation checks?
CASINO 2000 accepts vacation checks for the purchase of gift boxes, subject to the establishment's conditions. You can offer unforgettable moments in this place of entertainment and gastronomy in the southeast of Luxembourg.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your online order. This message will be printed on the box for a unique touch, at our establishment CASINO 2OOO.
Can we add options to your gift box offers?
The CASINO 2OOO gift boxes can be customized to your liking, with options such as immediate digital sending or home delivery. Each box offers specific benefits, such as moments of relaxation or gourmet experiences, to please your loved ones at our CASINO 2OOO establishment.
Do you offer premium packaging for gift boxes sent by mail?
For an extra touch of elegance, CASINO 2OOO offers premium packaging options for your gift boxes sent by mail. You can select your preferred packaging directly during your online order.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion, such as a birthday or a wedding. Choose and customize your box to your liking to offer a memorable moment at CASINO 2OOO.
How do I request a refund for a gift box purchased online?
To get a refund for your CASINO 2000 gift box, check the purchase conditions and have your order number ready. Refunds are possible according to the conditions of the CASINO 2000 establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your CASINO 2000 gift box, a duplicate can be issued subject to availability. The CASINO 2000 gift box allows you to enjoy a unique relaxation and entertainment experience in Mondorf-les-Bains.
Can partially used gift boxes be refunded?
Partially used gift boxes cannot be refunded. You can offer a moment of relaxation or indulgence at our CASINO 2OOO establishment.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, according to the conditions of the CASINO 2OOO establishment. You can choose and customize your box with all your desires, and benefit from a personalized gift certificate at home or an immediate digital delivery.
Does the right of withdrawal apply to the purchase of a gift box?
The CASINO 2000 gift box is neither exchangeable nor refundable, as it is a service. The right of withdrawal does not apply to this type of purchase.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the general terms and conditions of sale. At CASINO 2OOO, gift boxes offer flexibility to book dates according to the establishment's availability.
What should I do if the received box is damaged or contains an error?
If the received gift box is damaged or contains an error, a photo of the box will be necessary to process your request quickly according to the conditions of the establishment CASINO 2OOO.
Can I get a refund for a gift box if I change my mind after purchase?
The refund conditions for a CASINO 2000 gift set depend on the general terms and conditions of the gift set, which are available on its description page.
What happens if the recipient couldn't use the gift box before its expiration date?
If the gift box is not used before its expiration date, it can no longer be used. CASINO 2OOO gift boxes offer moments of relaxation and gastronomy to share, and it is important to enjoy this experience within the given time frame.
Is a voucher issued if the gift box is not used?
If the gift box is not used, a credit may be issued according to the specific conditions of CASINO 2OOO.
How can I redeem the cashback?
The jackpot is available as a check or a gift box. To use it, follow the instructions on the box or book directly with the CASINO 2OOO establishment.
What is the processing time for a refund after I make a request?
The refund deadlines for your CASINO 2OOO gift box are specified at the time of purchase and depend on the establishment's conditions.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
CASINO 2000 gift boxes are neither exchangeable nor refundable. The beneficiary can choose their reservation dates directly with the CASINO 2000 establishment.
Are there any dates excluded for gift boxes?
Some dates may be excluded for reservations made with a gift box, depending on the availability of our establishment CASINO 2OOO.
Is booking with a gift box subject to availability?
The reservation with a gift box at CASINO 2000 is subject to the availability of the establishment. It is advisable to book quickly to enjoy your relaxation and entertainment experience at CASINO 2000.
I've lost my password to log into my account, what can I do?
To regain access to your CASINO 2000 account, use the 'Forgot Password' option on the login page. An email will guide you through creating a new password.
Do I need the gift box number to make a reservation with a gift box?
To book with your CASINO 2OOO gift box, have its number ready. This number is required to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend depends on the availability of CASINO 2OOO. For a moment of relaxation or indulgence, check the establishment's conditions when making your reservation.
Can I use my gift box on holidays?
The use of your gift box at CASINO 2OOO is possible depending on the establishment's availability, including holidays. To fully enjoy your experience, it is advisable to book in advance.
Can I freely choose my dates with a gift box?
With a gift box, you can reserve your dates according to the availability of the CASINO 2OOO establishment. The recipient of the gift box can freely choose their stay dates and fully enjoy their experience.
Can I book online with my gift voucher?
To book with your gift box, you can choose your dates directly with the CASINO 2OOO establishment.
Can I make a reservation by phone with my gift box?
Telephone reservation with a gift box is possible according to the conditions of the CASINO 2000 establishment.
Can I make a reservation by email with my gift box?
To book with your gift box, you can choose your dates directly with the CASINO 2OOO establishment.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift set for a set of equal or lesser value, according to the conditions of the CASINO 2000 establishment.
Does my gift box cover the entire service?
Your CASINO 2000 gift box covers the service indicated on your exchange voucher. Any additional charges or options, such as meals or extra activities, are at your own expense. You can book your dates directly with the CASINO 2000 establishment.
Is my gift box personalized?
Your gift box is nominative, in the name of the beneficiary indicated at the time of purchase. It is valid for a unique experience at CASINO 2OOO.
Can my gift box be used all at once?
Your gift box can be used in one go to fully enjoy the experience at CASINO 2OOO. The terms of use are specified upon booking, for an unforgettable moment of relaxation or gastronomy at our CASINO 2OOO establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid in our establishment CASINO 2OOO, located in Mondorf-les-Bains, Luxembourg. It allows you to enjoy our restaurants, our hotel, or our wellness spaces for a moment of relaxation and pleasure.
Is my gift box valid in only one establishment?
Your gift box is valid at our CASINO 2OOO establishment in Mondorf-les-Bains, offering a unique experience of entertainment, gastronomy, and relaxation.
Is an upgrade possible with an additional fee using my gift box?
The upgrade of your stay depends on availability and specific conditions at the time of your reservation. You can enjoy a relaxing and entertaining experience at our CASINO 2OOO establishment.
Can someone else use my gift box?
Your gift box is personalized and reserved for your exclusive use. It can only be used by you, the beneficiary indicated on the box, at our establishment CASINO 2OOO.
Can an additional payment be requested on-site when using the gift box?
A supplementary payment may be requested when using your gift box, depending on the conditions of the CASINO 2OOO establishment.
Is an ID required upon arrival when using a gift box?
An ID may be required upon arrival when using your gift box at CASINO 2OOO.
Do you accept pets?
The presence of pets depends on the conditions of the CASINO 2OOO establishment.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account on our website and follow the instructions. The recipient can choose their dates and fully enjoy their experience at CASINO 2000.
Do I need to create a customer account to purchase a gift box?
To use your gift box at CASINO 2000, you do not need to create a customer account. You can book your dates directly with the CASINO 2000 establishment.
Is my gift card divisible? Can I use it multiple times?
Your CASINO 2000 gift check can be used in several installments, depending on availability and the reservation conditions of the CASINO 2OOO establishment.
What are the check-in and check-out times?
The check-in and check-out times for your stay at CASINO 2OOO are specified at the time of booking. This way, you can fully enjoy your experience at our establishment.
What services are included in a gift certificate?
The benefits included in a CASINO 2000 gift card vary depending on the chosen set. You can offer moments of relaxation, gastronomic experiences, or stays, with the possibility of booking your dates directly with the establishment.
What is the difference between a gift box and a free amount voucher?
A CASINO 2000 gift box offers a choice among predefined experiences such as stays or meals, while a voucher with a free amount allows you to pay for a service up to the chosen amount, for total flexibility.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before making your purchase to offer an unforgettable moment to your loved ones at our CASINO 2000 establishment.
How do I use a gift box during booking?
To use your gift box at CASINO 2OOO, book directly with the establishment by mentioning your unique code. The recipient can choose their dates and fully enjoy the experience, whether for a refined dinner or a comfortable night's stay in our hotel.
Can the gift box be transferred to a third party?
The CASINO 2000 gift set can be given to a third party. Simply indicate this during the order or customize the set with all your wishes for the recipient.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of a CASINO 2OOO gift box depends on the establishment's conditions. The boxes can be customized and offered digitally for flexible use.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the conditions of the establishment CASINO 2OOO.
What is the validity period of a gift box?
The validity period of a CASINO 2000 gift box is 1 to 3 years depending on the establishment. To fully enjoy the experience, the lucky recipient can book their dates at our CASINO 2000 establishment.
Are children allowed?
CASINO 2000 is an adult entertainment venue, and access for children may be restricted. It is advisable to check the specific conditions of the CASINO 2000 establishment.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
The unused balance of the gift box remains lost. If the beneficiary exceeds the value of the gift box, an additional payment is required according to the conditions of the CASINO 2OOO establishment.
Is the spa access private?
Access to the spa depends on the conditions of the chosen box set. For an intense moment of relaxation, the Relaxation & Well-Being box set is available for two people at our CASINO 2OOO establishment.
What types of gift boxes do you offer?
Discover our gift boxes for unforgettable moments at CASINO 2OOO: stays, gourmet experiences, relaxation and well-being. Choose from our offers to give memorable moments to your loved ones, with varied options for all tastes and desires.